Terms of service

Welcome to Silk Gallery. These Terms of Service ("Terms") govern your use of our website and the purchase of products from Silk Gallery. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Silk Gallery

Silk Gallery creates and sells luxury silk scarves featuring original photographic artwork printed on 90cm x 90cm silk scarves.

2. Eligibility

By using our website, you represent that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

3. Products

We strive to display our products as accurately as possible. However, due to differences in screen settings, lighting, and the nature of textile printing, actual colors and details may vary slightly from those shown on the website.

All measurements are approximate and may vary slightly due to the manufacturing process.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases of pricing errors, suspected fraud, or product unavailability.

Once an order has been placed, changes or cancellations may not be possible if production or fulfillment has already begun.

5. Pricing and Payment

All prices are listed in AUD and are subject to change without notice.

Payment must be received in full before products are shipped. We accept payment methods displayed at checkout.

Applicable taxes, duties, and shipping charges will be calculated and displayed during checkout where required.

6. Shipping and Delivery

We aim to process and ship orders within the estimated timeframes provided on our website. Delivery times are estimates only and are not guaranteed.

Silk Gallery is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.

Risk of loss and title for purchased products pass to the customer upon delivery to the shipping carrier.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Please review our Return & Refund Policy before making a purchase.

8. Intellectual Property

All content on the Silk Gallery website, including photographs, artwork, designs, logos, text, graphics, and product images, is owned by or licensed to Silk Gallery and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or otherwise use any content without our prior written permission.

9. Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

This license does not permit the resale of products, copying of content, data mining, or any unauthorized commercial use.

10. User Conduct

You agree not to:

Use the website for any unlawful purpose;
Interfere with the operation or security of the website;
Upload malicious software or harmful code;
Attempt to gain unauthorized access to our systems;
Violate any applicable laws or regulations.

11. Disclaimer of Warranties

To the fullest extent permitted by law, our website and products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted access to the website or that the website will be free from errors, viruses, or other harmful components.

12. Limitation of Liability

To the maximum extent permitted by law, Silk Gallery shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim relating to a product or order shall not exceed the amount paid for that product or order.

Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.